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PRIVACY POLICY

  1. USER INFORMATION

Who is responsible for the processing of your personal data?

CRISOBERILO, S.L. is RESPONSIBLE for the processing of the personal data of the USER and informs him that this data will be processed in accordance with the provisions of the Regulations (EU) 2016/679, from 27 d’abril (GDPR), and the Organic Law 3/2018, from 5 of December (LOPDGDD).

Why we process your personal data and why we do it?

According to the form where we have obtained your personal data, we will treat them confidentially to achieve the following purposes:

In the form Reserves

  • Make reservations at the establishment of the person in charge. (for the execution of a contract or pre-contract, 6.1.b GDPR)
  • Send commercial advertising communications by e-mail, fax, SMS, MMS, social media or any other electronic or physical means, present or future to customers, that allows to make commercial communications referring to products or services that are similar to those that initially were object of contracting with the client (art. 21.2 LSSI). (for the legitimate interest of the person responsible, art. 6.1.f GDPR)

In the form Contact

  • Respond to queries or any type of request made by the user through any of the contact forms available on the website of the person in charge. (for the legitimate interest of the person responsible, art. 6.1.f GDPR)
  • Send commercial advertising communications by e-mail, fax, SMS, MMS, social media or any other electronic or physical means, present or future, allowing commercial communications. These communications must be made through the person in charge and are related to their products and services, or with your collaborators or suppliers, with which it has reached some promotion agreement. In this case, third parties will never have access to personal data. (by the consent of the interested party, 6.1.a GDPR)
  • Carry out statistical analyzes and market studies. (for the legitimate interest of the person responsible, art. 6.1.f GDPR)

How long we will keep your personal data?

They will be kept for no longer than is necessary to maintain the purpose of the treatment or as long as there are legal prescriptions that dictate their custody and when it is no longer necessary for this reason., will be deleted with appropriate security measures to ensure that the data is anonymized or completely destroyed.

To whom we provide your personal data?

No communication of personal data to third parties is provided unless it is necessary for the development and execution of the purposes of the processing., to our communications-related service providers, with which the RESPONSIBLE has formalized the contracts of confidentiality and data controller required by current privacy regulations.

What are your rights?

The rights that the USER has are:

  • Right to withdraw consent at any time.
  • Right of access, rectification, portability and deletion of your data and limitation or opposition to its processing.
  • Right to lodge a complaint with the supervisory authority (www.aepd.es) if you consider that the treatment does not comply with current regulations.

Contact details to exercise your rights: CRISOBERILO, S.L.. AVDA. ARRIATE, 38 – 17700 LA JONQUERA (Girona)

  1. MANDATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER

 

The USERS, by means of the corresponding boxes and the entry of data in the fields, marked with an asterisk (*) in the contact form or submitted in download forms, they accept expressly and freely and unequivocally, that your data is necessary to meet your request, by the lender, and that therefore the inclusion of the data in the remaining fields is voluntary. The USER guarantees that the personal data provided to the RESPONSIBLE are true and is responsible for communicating any changes..

The RESPONSIBLE informs that all the data requested through the website are mandatory, as they are necessary for the provision of an optimal service to the USER. In the event that not all data is provided, there is no guarantee that the information and services provided will fully meet your needs.

  1. SECURITY MEASURES

 

What, in accordance with the provisions of current regulations on the protection of personal data, the RESPONSIBLE is complying with all the provisions of the GDPR and LOPDGDD regulations for the processing of personal data under his responsibility, and manifestly with the principles described in the article 5 GDPR, for which they are lawfully treated, loyal and transparent in relation to the interested party and appropriate, relevant and limited to what is necessary in relation to the purposes for which they are treated.

The RESPONSIBLE guarantees that it has implemented appropriate technical and organizational policies to implement the security measures established by the GDPR and the LOPDGDD., in order to protect the rights and freedoms of USERS and has provided them with the appropriate information so that they can exercise them.

For more information on privacy guarantees, you can contact the RESPONSIBLE via CRISOBERILO, S.L.. AVDA. ARRIATE, 38 – 17700 LA JONQUERA (Girona)